FAQ

How do I reset my password for the LMS Portal?
If you forget your password for the Rapid Launch LMS Portal, you can request a password reset using the "Forgot Password" link on the login page. ...
Thu, 10 Jan, 2019 at 11:57 AM
My learner account is locked, what should I do?
If your Rapid Launch LMS Portal learner account is locked due to multiple unsuccessful login attempts, in the first instance you should contact a local comp...
Tue, 9 Oct, 2018 at 12:15 PM
I can't login as an Administrator
If you are an approved administrator for your organisation, your account will have been set up with permissions that provide access as an administrator (an...
Thu, 10 Jan, 2019 at 11:59 AM
The login link for the LMS Portal has expired
Note that all login links for the Rapid Launch LMS Portal have a limited validity period. If you attempt to access the login link and you receive an error m...
Thu, 10 Jan, 2019 at 12:01 PM
What URL should I use to access the Rapid Launch LMS Portal?
The Rapid Launch LMS portal is accessed using a URL (web address) that is uniquely assigned to your organisation. When your user account is created for your...
Thu, 10 Jan, 2019 at 11:55 AM